Warranty Service
If you want to activate the warranty, please click "Request Warranty" and submit this ticket.
How do I activate the warranty service?
Click the button ”Request Warranty”, submit a form including your name, email, order ID, etc.
Notes: if you have a concern about your purchase, please feel free to contact: tieszen@yeah.net
What are the cases of not enjoying the maintenance?
Only products that are purchased directly from TIESZEN amazon store are eligible for this warranty.
The warranty does not cover the following:
● Replacement product
● Theft or loss of the product
● Product was used for unintended purposes
● Misuse, mishandling, accident, or other abnormal use of product
● Damage caused by improper or unauthorized repair or maintenance
● Product is not genuine or not manufactured by TIESZEN
● 3rd party purchases are not covered under TIESZEN warranties